playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 1160021421
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (one-time password) that will be sent to your phone. This secure method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP after the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should restore functionality and allow you to play the app smoothly.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are only possible for the money earned from gaming, not bonus amounts. This means you can only cash out the rewards you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC (Know Your Customer) details in the app. This includes storing your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but may take up to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
At playexchange, we prioritize your convenience and security above all else. Our user-friendly interface makes it easy to navigate our extensive library of games and have fun on any device. We understand that you want to access your favorite games and entertainment options whenever and wherever you want, and we make it possible with our platform. To ensure a seamless experience, we offer a range of flexible deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies. All of these methods are protected by advanced encryption technology to safeguard your financial information and prevent unauthorized access. Our commitment to security is unwavering, and we employ the latest security protocols to ensure that your transactions are processed quickly and safely. We also maintain the highest levels of data protection to prevent any unauthorized access to your personal and financial information. At playexchange, we believe that your gaming experience should be enjoyable, secure, and hassle-free. That's why we're dedicated to providing you with a seamless and enjoyable experience, every time you log in.
With playexchange, depositing and withdrawing funds is a breeze, offering a range of payment options for your convenience. You can choose from credit/debit cards, electronic wallets, and bank transfers to make transactions easily and quickly. Our dedicated customer support team is available around the clock, 24 hours a day, 7 days a week, to provide exceptional service and address any questions or concerns you may have. Whether you need help with a specific transaction or have a general inquiry, our team is always ready to assist you, ensuring a seamless and stress-free experience.